On Apr 14, 2019, TheCosmicJukebox) don't.be wrote
(in article<Wr-dnbOVjJRPmi7BnZ2dnUU78bPNnZ2d@giganews.com>):
> I've been a happy Giganews Diamond customer for may years, but, like many
> others, I have found their claims for retention aren't supported by reality.
> I was finding that pretty much anything I tried to download that was over say
> 1200 days old, even if Newsbin Pro reported "All Posts Available" was not
> downloadable. This has now reduced to pretty much anything much over 600 days
> old.
> I contacted Giganews & they asked me to provide them with some .nzb files of
> examples, so they could see if it was due to a DMCA take down order, or there
> was an actual problem. I did as they asked, and this is the bullshit reply I
> just got back from them...
> > We have checked the files provided in your reply and while none have been
> > taken down due to DMCA issues, the article(s) in question cannot be
> > downloaded from our servers.
> > This could be due to a number of factors, including how the content was
> > posted. If it was not posted completely or was corrupted on the poster’s
> > end during the posting process, that can cause the download to fail.
> >
> > The only recommendation we can offer at this time is to find another post
> > of the same content, if it exists, and try downloading those files.
> >
> > Thank you for your patience and understanding in this matter.
> >
> > Regards,
> >
> > Derek
> > Giganews Support Team
> > Level 2 Representative
> So, any files that can't be downloaded from Giganews, even if they can be
> downloaded from another provider, were uploaded wrong. What arroganr BS!
> CJ
>
> ---
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The only provider I had ever had was GigaNews...until last month. Newsleecher
cheaper and way better retention. The answer they gave you is so false.
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